TrustYou, the comprehensive guest feedback platform, now offers the TrustYou app. This tool enables hoteliers to actively engage with travelers and oversee reviews while on the move. It facilitates a deep analysis of your competitive positioning. The key features of this app include:
- Review Management:
- Access to all online reviews for every hotel
- Review of guest satisfaction surveys
- Consolidated review inbox
- Directly respond to reviews from the app
- Reputation Analysis:
- View overall and performance scores for your hotels
- Analysis based on semantic categories (e.g., ratings for rooms, food, service, etc.)
- Identification of positive and negative trends with Impact Scores
- Benchmarking against competitors
- Comprehension of performance trends over time
- View your NPS score
- Live Experience:
- Real-time reception of guest messages and Live Survey reviews
- Push notifications upon arrival of new messages or Live reviews
- Direct replies from within the app
- Add or remove Teams from conversations
- Sending and receiving images and files
- Forward messages to your internal Team Chat
- Engage in 1:1 conversations or coordinate with your entire team via group chat.
The recent enhancements to the TrustYou app enable efficient management of your reputation and guest communication irrespective of your location. A revamped design facilitates a more seamless viewing and responding process for online reviews. The new dashboard allows quick access to view and analyze your core hotel KPIs. The use of this app necessitates a TrustYou Analytics and/or TrustYou Analytics Enterprise license.
Languages supported include English (US), German, Spanish, French, Italian, Japanese, Portuguese, Russian, Polish, and Chinese.
Panoramica
TrustYou è un software di Freeware nella categoria (2) sviluppato da TrustYou GmbH.
L'ultima versione di TrustYou is 5.55.13, pubblicato su 17/02/2024. Inizialmente è stato aggiunto al nostro database su 17/02/2024.
TrustYou viene eseguito sui seguenti sistemi operativi: iOS.
Gli utenti di TrustYou ha dato un punteggio di 4. 5 stelle su 5.
Prodotti correlati
22/09/2024 | 觉晓法考HD-司法考试优质题库 4.30.0 |
22/09/2024 | Campus Outreach Birmingham 6.10.3 |
22/09/2024 | Migraine diary+ 1.67 |
22/09/2024 | Binary Brigade 2.0 |
22/09/2024 | Reflection Church 6.10.20 |